SHIPPING POLICY
Where we deliver, when it arrives, what it costs.
Dispatch
Orders placed before 2pm Monday–Friday are dispatched the same working day. Orders placed after 2pm, or at weekends and UK bank holidays, leave the next working day.
UK mainland
- Standard: £12.95 per order, 24–48hr courier.
- Free standard delivery automatically applied on orders over £250 (excl. VAT).
Highlands, Islands & Northern Ireland
£24.95 per order, 2–4 working days. Free over £400 (excl. VAT). Postcode surcharges may apply for very heavy pallets — we will contact you before processing if so.
Pallets
Orders exceeding 30kg or 1m³ ship on a pallet via dedicated freight. Tail-lift and one-person delivery available on request — please call us to arrange.
International
We do not currently ship outside the UK and Isle of Man. Please contact us if you need an export quote.
Failed deliveries
If a delivery is refused or the address is incorrect, return-to-sender charges may be passed on. Please double-check your delivery address before placing the order.